Bio Content:
Specialism and Capability:
Matt Duffy holds a senior role in driving strategy, revenue growth and market expansion for Protect Commercial.
His extensive experience and strong leadership skills motivate and guide sales teams to achieve and exceed targets, fostering a results-driven culture.
Matt, who specialises in sales strategy development, customer relationship management, and market penetration, focuses on identifying opportunities, nurturing leads, and closing deals to drive revenue.
Professional History:
Mortgage Case Manager, Bristol and West, 2006 – 2007
Managing the complex mortgage process from start to finish, an excellent exposure early in my career to business delivery, stakeholder management and complex transactions!
Assistant Market Underwriter, Zurich Insurance Company Ltd, 2007 – 2011
First exposure to Insurance and underwriting, a key intro into my Insurance career with excellent training and invaluable customer service and underwriting experience
Commercial Broking Team Leader, Source Insurance Ltd, 2011 – 2017
Leading a team of brokers helping our Mortgage Brokers, IFAs and their clients to source the right insurance cover for their individual situations.
Head of Sales and Marketing, Protect Commercial Insurance Ltd, 2017 – 2021
Following the rebrand of Source Commercial to Protect Commercial Insurance, I led the Sales and Marketing departments at Protect through a period of change and growth
Sales Director, Protect Commercial Insurance Ltd, 2021 – Present
As Sales Director I am responsible for overseeing our Sales, Marketing and Service teams to ensure we are delivering our business strategy, excellent customer outcomes and managing our Introducer relationships.
Education:
University of the West of England, Bachelor of Arts (BA), Grade 2:1, 2002 -2006
Cert CII
Skills, Courses and Endorsements:
Time management
Business Strategy
Business Integration
Leadership
Relationship Building
Business process
Team work
Marketing
Sales
Customer Service
Compliance
Complaints management and resolution
Volunteering and Personal Commitment:
Hobbies include walking, football, golf, travel and spending time in the gym – oh and food!
